Terms and Conditions
The Company always understands that customers are very concerned about how the personal information that you have trusted to provide us is kept confidential and used. The Company commits that we will make every effort to keep this information confidential. The Company guarantees to use customer information reasonably and thoughtfully to continuously improve the quality of services and bring benefits to customers when using our services.
1. PURPOSE AND SCOPE OF INFORMATION COLLECTION
To register to use the Company's services, customers must register an account and provide some personal information such as:
- Full name,
- Phone number
- Email address and some other information. This registration procedure helps the Company identify accurate information of customers in order to provide the right to use products and services.
The Company uses Google Analytis features to automatically store information that the customer's browser sends when the customer visits the website, this information includes:
- Customer's IP address
- Browser type
- Websites that customers visit, visit time, search information... This information is collected for the purpose of analyzing and improving the services and websites that we provide, not related to other personal information.
In addition to the required information, you may not need to provide other optional information. However, this information will be very useful for the Company when performing customer care and support services, so customers should fill in all the required information during the process of creating an account, registering to buy the Company's products and services.
2. SCOPE OF INFORMATION USE
The Company commits to only use your information to:
Manage and grant permission to use the products and services the Company provides to customers.
Confirm contracts and deliver contracts to customers when using the Company's services
Contact and send notifications to customers when products and services are updated or changed.
Send notifications inviting customers to register for product upgrades or service renewals when the customer's service is about to expire.
Carry out customer care and support activities.
Resolve complaints and disputes.
The Company commits not to share customer information with any third party except when requested by a competent state agency or with the customer's consent.
3. INFORMATION STORAGE PERIOD
Customer information is important input data for the Company to provide and manage the right to use products and services, so customer information will be stored throughout the Company's operations
4. PERSONS OR ORGANIZATIONS THAT CAN ACCESS INFORMATION:
VCCorp Joint Stock Company and VCCorp's staff can access Customer information to execute contracts and support services.
5. ADDRESS OF THE INFORMATION COLLECTION UNIT
The Company's address is: VCCorp Joint Stock Company - 17th Floor, Center Building, No. 1 Nguyen Huy Tuong, Thanh Xuan, Hanoi.
6. COMMITMENT TO PROTECT CUSTOMER PERSONAL INFORMATION
The Company commits to always strive to use the best measures to protect customer information to ensure that this information is not stolen or disclosed unintentionally.
The Company commits not to share, sell or rent customer information to any third party without the customer's permission.
7. METHODS AND TOOLS TO EDIT DATA:
To edit Customer personal data, Customers can do the following:
Customers send notice to the Company about the content of the edit request
Proceed to sign the appendix attached to the Contract (if requested by the Customer)